TRAVEL WITH CONFIDENCE

Health and hygiene processes

Taking in consideration the latest developments we have added enhanced measures to our travel safety standards, including increased social distancing policies to offer the most safely experiences.

These measures have been developed in alignment with government recommendations and health providers across our destinations. For example, GOTOECUADOR has implemented the World Travel & Tourism Council’s “Safe Travels” protocols and the Ecuatorian Tourist Board’s “Clean & Safe” norms.

Safe transportation

All vehicles are deep cleaned to keep you safe. For example, if you join one of our small group tours, your tour bus will be equipped with hand sanitiser and the vehicle will be disinfected regularly. If you are on a private tour your van will be thoroughly cleaned before every service.

Quality-checked hotels

Our GOTOECUADOR travel agents select the hotels for their quality, location and high service standards. In addition, we are working with our hotel partners to ensure that they also meet our health and hygiene requirements.

You can enjoy every stay knowing that all key touch points will be sanitised regularly and hand gel will be provided at all the hotels you will stay in. If you are a solo traveller you will have your own private room, this was also a policy before the current times.

Handpicked activities and Restaurants

Ecuador is known for its exquisite gastronomy and with more reason we will offer you the best recommendations to enjoy the best plates at the best places.

We also certify that our experienced providers for every activity are aligned with us when it comes to health and hygiene procedures; all the Ecuatorian activities offered are tested and are selected for you.

Experienced tour guides

GOTOECUADOR best local guides. They will be there to keep you safe and create an unforgettable Peru vacation from start to finish.

In addition they will have extra training on all safety protocols so they know exactly what to do in all possible scenarios, we will always be there for you.

Detailed travel docs

Part of the GOTOECUADOR experience will be to have all comprehensiva travel documents and useful information before arrival and in addition your travel advisor will keep you updated should any changes arise.

Your Ecuador travel documents will have all the information you need in one place to help you prepare and maximize your Ecuatorian adventure plus our tips based on many years of experience.

24/7 support

We live at each destination, there will always be an agent ready to assist you. If you urgently need to contact us, you can access our assistance line at any time of day.

Our Headquarters are located in Cusco but we have remote offices in Arequipa, Lima and Puno, plus GOTOECUADOR representatives in MachuPicchu, Nazca, Paracas, Urubamba, Puerto Maldonado and Chiclayo.