BOOKING TERMS AND CONDITIONS

BOOKING CONDITIONS

GOTOECUADOR is the online booking site and trading name of GOTOECUADOR GROUP SAC. Our registered headquarters are at El Sol Avenue 449 - Cusco - Cusco . Registration no. 000873-005733 from the Ministry of Foreign Trade and Tourism of Ecuador. And Ecuador Tax Authorization RUC : 205619753

Any booking made by a customer, whether through the company's website or otherwise, shall be deemed an offer by the customer to purchase the relevant package or travel arrangement subject to these booking conditions. By submitting a booking, you warrant and confirm to us that you comply with these arrangements. No contract between the customer and GOTOECUADOR shall come into existence until GOTOECUADOR receives the initial deposit payment and issues a Payment Receipt. The customer making the booking accepts these conditions on behalf of all members of their travel party and is responsible for payment balance from the party in entirety.

Booking services with GOTOECUADOR are only available to persons who are at least 18 years old. Additionally, individuals under the age of 18 on a GOTOECUADOR tour must be accompanied by an adult.

Our company is fully licensed by the Pervuian governments. We are also members of various travel industry associations in Ecuador.

PAYMENTS

Accepted payment methods: GOTOECUADOR accepts all major credit and debit cards, and for bookings made at least 10 days before the travel date, we also accept bank wires.

We accept payments from: Visa,Visa Electron, MasterCard, Maestro, JCB, Discover, UnionPay, Diners, and American Express cards.If you wish to pay via bank transfer/wire, please select "Bank Transfer" as your payment method in the booking process, and GOTOECUADOR will send our bank information. Please note that bank wires are not possible for bookings made less than 10 days from the date of travel.

  • Payments: GOTOECUADOR will require an initial deposit payment , depending of the program could be 20% - 30% - 50% or the full amount at the time of booking, depending on when the booking is made, your destination, number of travellers, and what type of tour package is booked.
  • Payment processing: Once payment has been received, your travel advisor will send you a payment receipt.
  • Delayed payments: GOTOECUADOR reserves the right to treat cases of delayed payment as a cancellation of the booking, and the company can withdraw its confirmation of services. Please note that this applies if no agreement has been made for paying the remaining balance.

Free Quote

We're flexible! Postpone your tour with zero cost up to 10 days prior to departure.

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